Last Updated: 25/05/2025

Welcome to Sentinelsvinyl
These Terms and Conditions (“Terms”) govern your use of the website sentinelsvinyl.com (the “Site”) and any related services provided by Sentinelsvinyl (“we,” “us,” or “our”), a company registered in California, United States. By accessing or using our Site or services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Site or services.

Table of Contents

  1. Definitions
  2. Account Registration
  3. Products and Pricing
  4. Orders and Payments
  5. Shipping and Delivery
  6. Returns and Refunds
  7. Intellectual Property
  8. User Content
  9. Prohibited Activities
  10. Privacy and Data Protection
  11. Disclaimer of Warranties
  12. Limitation of Liability
  13. Indemnification
  14. Governing Law and Dispute Resolution
  15. Changes to These Terms
  16. Termination
  17. Severability
  18. Entire Agreement
  19. Contact Information
  20. Additional Policies
  21. Google Merchant Center Compliance
  22. WooCommerce Integration

1. Definitions

  • “Content” refers to all materials on the Site, including text, images, audio, video, and interactive features.
  • “User Content” means any content submitted by users, including product reviews and comments.
  • “Intellectual Property Rights” means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress, service mark rights, goodwill, trade secret rights, and other intellectual property or proprietary rights under any jurisdiction.

2. Account Registration

2.1. To access certain features of our Site, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update it as needed.
2.2. You are responsible for keeping your account credentials confidential and for all activities under your account. Notify us immediately at support@sentinelsvinyl.com of any unauthorized use.
2.3. We reserve the right to refuse or cancel any account we deem inappropriate.

3. Products and Pricing

3.1. Product Information: We strive for accurate descriptions, images, and pricing of our comfort chairs. However, we do not warrant content is error-free. In case of pricing discrepancies, we may cancel orders placed at incorrect prices.
3.2. Pricing: All prices are in U.S. dollars and subject to change without notice. Prices apply only to purchases on our Site.
3.3. Availability: We maintain inventory of our comfort chairs, but availability is not guaranteed. We may limit quantities ordered.
3.4. Product Safety: Our chairs are designed for home and office use. Follow all instructions and safety guidelines.

4. Orders and Payments

4.1. Order Acceptance: Your order is an offer to buy. We may accept or decline orders for any reason, including product availability or pricing errors.
4.2. Payment Methods: We accept Visa, MasterCard, American Express, Discover, and PayPal. By ordering, you represent you are authorized to use the chosen payment method.
4.3. Payment Processing: Payments are encrypted and processed through PCI-compliant gateways. We do not store full card numbers.
4.4. Taxes: We comply with U.S. and California tax laws. Applicable taxes will be added at checkout.
4.5. Order Confirmation: After placing an order, you’ll receive an email confirming receipt, which is not a guarantee of acceptance.

5. Shipping and Delivery

5.1. Shipping Methods: We offer free standard shipping within the contiguous U.S.
5.2. Delivery Times: Orders typically process in 1–2 business days; delivery takes 3–7 business days.
5.3. International Shipping: Currently, we ship only within the United States.
5.4. Tracking: Upon shipment, you’ll receive an email with tracking details.
5.5. Risk of Loss: Title and risk pass to you when we deliver items to the carrier.

6. Returns and Refunds

6.1. Return Policy: We offer a 30-day return window. Items must be unused, in original packaging. No restocking fees; return shipping is on us.
6.2. Return Process: Email support@sentinelsvinyl.com with your order number and reason. We’ll send return instructions and label.
6.3. Refund Process: After inspection, approved returns are credited to the original payment method within 5–10 business days.
6.4. Refund Exceptions: Original shipping fees are non-refundable. If free shipping was applied, standard shipping cost is deducted from your refund.
6.5. Damaged or Defective Items: Report defects within 48 hours to support@sentinelsvinyl.com; we’ll arrange return or replacement at no cost.

7. Intellectual Property

7.1. Ownership: The Site and its contents are owned by Sentinelsvinyl or its licensors and protected by U.S. and international IP laws.
7.2. Limited License: You’re granted a limited, non-exclusive, non-transferable license to access the Site for personal, non-commercial use.
7.3. Trademarks: “Sentinelsvinyl” and our logo are trademarks. You may not use them without our prior written consent.

8. User Content

8.1. Reviews & Comments: By submitting User Content, you grant us a perpetual, royalty-free, sublicensable license to use, modify, and display it worldwide.
8.2. Warranties: You warrant that you own or control the rights to your User Content and that our use will not infringe any third-party rights.

9. Prohibited Activities

You agree not to:

  • Violate any laws or regulations.
  • Disrupt the Site or servers.
  • Use automated tools to scrape data.
  • Impersonate others or misrepresent affiliations.
  • Transmit harmful, defamatory, or objectionable content.

10. Privacy and Data Protection

Your use of the Site is also governed by our Privacy Policy. Please review it to understand how we collect and protect your data.

11. Disclaimer of Warranties

The Site and products are provided “as is” and “as available,” with no express or implied warranties of any kind.

12. Limitation of Liability

To the fullest extent permitted by law, Sentinelsvinyl and its affiliates will not be liable for indirect, special, consequential, or punitive damages arising from your use of the Site or products.

13. Indemnification

You agree to indemnify and hold harmless Sentinelsvinyl and its affiliates from any claims or expenses arising from your use of the Site or violation of these Terms.

14. Governing Law and Dispute Resolution

14.1. Governing Law: These Terms are governed by the laws of California, without regard to conflict-of-law principles.
14.2. Dispute Resolution: Any dispute will be resolved by binding arbitration in Los Angeles County, California, under the rules of the American Arbitration Association.

15. Changes to These Terms

We may update these Terms at any time by posting the revised version on this page with a new “Last Updated” date. Continued use after changes constitutes acceptance.

16. Termination

We reserve the right to suspend or terminate your access for violation of these Terms or for any other reason, without prior notice.

17. Severability

If any provision is deemed invalid, the remaining provisions will remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sentinelsvinyl regarding the Site.

19. Contact Information

For questions about these Terms, please contact us at:

Business Name: Sentinelsvinyl

Service Email: support@sentinelsvinyl.com

Service Phone: +1 (818) 967-1722

Hours: Monday to Friday, 9 AM to 5 PM PST

Business Address: 2955 East Hillcrest Drive, Ste 120, Thousand Oaks, California 91362, United States

20. Additional Policies

For more information, see our:

21. Google Merchant Center Compliance

All products listed comply with Google Merchant Center policies, including accurate descriptions, pricing, and shipping details.

22. WooCommerce Integration

Our Site uses WooCommerce for order and inventory management. For WooCommerce issues, email support@sentinelsvinyl.com.